Date de identificare pentru iWake.ro
S.C. WEBMARKET SRL – bd. Victoriei nr. 56 Sibiu, jud. Sibiu.
NR. Reg .Com.: J23/1189/2004, C.I.F.: RO16666812

Magazin online: www.iwake.ro
Telefon: +40 749 WEWAKE / +40 749 776 787
E-mail: info@iwake.ro

Payment and Delivery Terms

The price of the products displayed on the website is in EUR, includes VAT, and does not include shipping and cash on delivery fees, which the buyer must bear. Any price changes, discounts, or promotions will be explicitly mentioned in the product description. The payment method is cash on delivery: payment is made in cash (RON) upon delivery, at the time of receiving the package. The usual delivery time for products ordered on the website is between 24 and 48 hours (on business days) from the moment the order is confirmed by phone. Under special circumstances, S.C. Webmarket S.R.L. reserves the right to extend the delivery time. Transportation is carried out by the courier company Fan Courier or DPD. The transportation of the products and the cash on delivery fee cost 20 – 40 RON for any destination. They will be added to the total price of the order and will be paid upon receiving the ordered products.

S.C. Webmarket S.R.L. ships products only within the territory of Romania. S.C. Webmarket S.R.L. is not responsible for any delays caused by the carrier. During the delivery process, the customer is responsible for providing an accurate delivery address.

S.C. Webmarket S.R.L. cannot guarantee the availability of all displayed products in stock. For this reason, S.C. Webmarket S.R.L. reserves the right to not fulfill a particular order if the respective product is no longer available from the current supplier’s offering. In such cases, S.C. Webmarket S.R.L. will inform the customer about the situation created.

Conditions for returning ordered products

The consumer has the right to notify the merchant in writing that they are renouncing the purchase, without penalties and without invoking any reason, within 10 business days from receiving the product. In conclusion, customers of www.iwake.ro can return purchased products, in their original packaging, unused, without any signs of wear, within 10 business days from receipt, without penalties and without invoking any reason. The return of products will be at the expense of the customer, using the same shipping service used for the initial delivery. S.C. Webmarket S.R.L. will replace the returned products with other products of equal value, chosen by the customer, within a maximum of 30 days. The replaced products do not include transportation costs, which will be borne by the buyer. The refund will be made within 30 days, and the associated expenses (bank transfer or courier) will be borne by the buyer.
THESE RETURN CONDITIONS APPLY EXCLUSIVELY TO PURCHASES MADE ONLINE, on www.iwake.ro, AND NOT TO PURCHASES MADE IN OUR PHYSICAL STORES!

User Obligations

The website visitor undertakes to respect the copyright rights that are attached to the content of this website. The user who creates an account and places orders undertakes to provide true and valid information regarding their contact details and the delivery address of the order. Otherwise, S.C. Webmarket S.R.L. reserves the right to block the user’s account. In case of an attempted fraud, S.C. Webmarket S.R.L. will block the user’s access to the site and take the measures provided by the applicable laws.

Privacy Report

The data provided by customers to S.C. Webmarket S.R.L. for order processing will be used only for the purpose for which they were requested from the customer, without being made available to third parties.
The customer’s personal data will be used by S.C. Surmont Sport S.R.L. only for the stated purpose of this site.
S.C. Webmarket S.R.L. undertakes not to disclose or sell databases containing customer-provided information (personal data and orders).

Customer personal data may be disclosed to the relevant authorities, upon their justified request, for the purpose of verifying commercial transactions or in case of a dispute. S.C. Webmarket S.R.L. disclaims any responsibility regarding the content of any website that can be accessed through the links on its site, as this falls under the responsibility of the owners/administrators of those websites.
S.C. Webmarket S.R.L. reserves the right to deactivate a user’s account or block their access to the site in case of any fraud related to the site.

Product Quality

The online store may offer products exclusively or with prices valid only for online orders. This will be explicitly stated in the product description.
S.C. Webmarket S.R.L. is not responsible for any size mismatches for products, as the sizes are provided by the manufacturer.
S.C. Webmarket S.R.L. does not assume responsibility for any defects arising from transportation. The products and trademarks used are in compliance with copyright legislation and other applicable laws in Romania.

Product Warranty

The warranty period for products varies between 1 and 24 months, covering manufacturing defects according to the conditions provided by the original manufacturer, and is exclusively granted to the initial buyer.
The warranty takes effect from the date of product purchase, applies to the original customer only, and is non-transferable. The warranty is expressly limited to the repair or replacement of the specific component. The warranty does not cover: normal wear and tear over time, improper assembly, faulty maintenance procedures, installation of components or accessories for purposes other than their original intended use or with low compatibility, accidents, abuse, negligence. The warranty is void if the product is used for purposes other than those recommended. To be eligible for warranty, the product must be accompanied by the sales receipt or invoice and, if applicable, a valid warranty certificate.

Promotions and Special Offers

S.C. Webmarket S.R.L. establishes its own rules for promotions and contests it organizes, in compliance with applicable laws. These rules are made known to potential participants through the website.
Promotions apply only to orders that strictly adhere to the rules displayed on the website. Similarly, promotional prices and offers apply only to orders placed on the website during the valid promotional period and subject to product availability. S.C. Webmarket S.R.L. does not guarantee the availability of all promotional products in stock and may interrupt or cancel promotions at any time without prior notice.

Conflict of Interest

Any attempt of unauthorized access to the site and any fraudulent activity will be reported to the competent authorities.
Any conflict between S.C. Webmarket S.R.L. and customers will be attempted to be resolved amicably between the two parties. If this cannot be achieved, the legal provisions of Romania will apply, and the resolution of the conflict will fall under the jurisdiction of the Romanian courts.

Limitation of Liability

The companies, products, or services mentioned in the published articles are registered trademarks of their respective companies. The use of any registered trademark name is solely for analysis purposes and does not constitute endorsement for the respective company. We will not be liable to any person, company, or entity that uses or relies on non-compliant information or opinions contained on this site. Additionally, we will not be responsible for any kind of damage (direct, indirect, incidental, or otherwise) resulting from the use or inability to use the information presented on the site, any errors or omissions in the content that may lead to any kind of loss.
The information may be reproduced by printing only for personal use. The information may not be reproduced, distributed, or transmitted to any other person or incorporated in any way into another document or material without the prior written permission of the authors. However, S.C. Webmarket S.R.L. does not assume responsibility for information loss caused by bugs or software errors with which the website is designed and hosted. We also do not take responsibility for server security bugs hosting the site.
The general terms and conditions of sale, as well as the prices, are fully acknowledged and accepted by the buyer, and the act of purchase implies immediate and total acceptance of these terms of sale.

Copyright and Usage Rights

This website is created by ProjectMedia and is managed by S.C. Webmarket S.R.L.
The content of the website – images, texts, graphics, symbols, graphic elements, and other data – is the property of S.C. Webmarket S.R.L. and its suppliers, unless otherwise specified. It is protected by copyright law. The use of any elements from the website without the permission of S.C. Webmarket S.R.L. or its suppliers is punishable under the current Romanian laws.

The use of this website, including placing orders, implies acceptance of these terms and conditions.
S.C. Webmarket S.R.L. operates in accordance with all provisions of the current Romanian legislation; S.C. Webmarket S.R.L. is not responsible for any printing errors, prices, or product characteristics. Additionally, S.C. Webmarket S.R.L. is not responsible for the data provided by its suppliers.

By agreeing to these Terms and Conditions, the customer fully accepts them.
The above terms and conditions may be modified without prior notice.